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Privacy Policy


Your privacy is very important to the Palmdale Hotel.  To help protect your privacy, we adhere to the following guidelines.

The people of The Palmdale Hotel understand that you are concerned about privacy, so we've instituted policies intended to ensure that your personal information is handled safely and responsibly. This Privacy Statement outlines the information The Palmdale Hotel will collect and how that information will be used. This privacy statement applies to all websites owned or operated by The Palmdale Hotel.

Information we collect

As appropriate, The Palmdale Hotel may collect personally identifiable information from you voluntarily to provide you with a particular service. We may ask you for information such as name, address, telephone number, and e-mail address.


A cookie is a small file stored on the user's computer tied to information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. Cookies also measure usage of various pages on our website to help us make our information more pertinent to your needs and easier for you to access, and they provide functionality that we believe would be of interest and value to you.

You may set your browser to block cookies (consult the instructions for your particular browser about how to do this); although, doing so will adversely affect your ability to perform certain transactions, use certain functionality, and access certain content on our website.


We do not collect personally identifiable information from your computer when you browse this website and request pages from our servers. Unless you voluntarily and knowingly provide us with personally identifiable information, we will not know your name, your e-mail address, or any other personally identifiable information.

When you request a page from our website, our servers log the information provided in the HTTP request header, including the IP address, the time of the request, the URL of your request, and other information that is provided in the HTTP header.

Information Use

All personal and general information that reaches The Palmdale Hotel is stored on a secure server that resides behind firewalls designed to block unauthorized access from outside of The Palmdale Hotel. Because laws applicable to personal information vary by country, our hotels or other business operations may put in place additional measures that vary depending on the applicable legal requirements.

Information collected on the sites covered by this statement is generally processed and stored in the United States. The Palmdale Hotel may share your personal information with our properties, subsidiaries, and select third parties as we deem appropriate.

Your personal information may also be disclosed if necessary to:

  • Enforce our Web Site Agreement
  • Protect and defend the rights or property of the Company
  • Comply with a court order or other legal process or other legal requirements of any governmental authorities, including but not limited to authorities that regulate gaming activities
  • Governmental authorities, in the sole discretion of the Company, in exceptional circumstances, such as a national emergency, security concern, or other situation in which the Company deems such disclosure prudent.

The Palmdale Hotel uses the services of third parties, such as e-mail service providers and marketing companies that act as agents on behalf of The Palmdale Hotel. These parties are contractually prohibited from using personally identifiable information for any purpose other than for the purpose The Palmdale Hotel specifies.

We do provide non-personally identifiable information to certain service providers for their use on an aggregated basis for the purpose of performing their contractual obligations to us. We prohibit the sale or transfer of personal information to entities outside of The Palmdale Hotel family of companies for use without your approval.

E-mails about special offers and promotions and opt-out

It is our intention to send you only e-mail communications that will be useful to you and that you want to receive. These communications will relate to The Palmdale Hotel offers and/or the promotions of select, reputable third parties with whom The Palmdale Hotel has a strategic marketing relationship because they offer products or services that we believe would be of interest to you.

We use a third-party e-mail service provider to send e-mails. This service provider is prohibited from using your e-mail address for any purpose other than to send The Palmdale Hotel related e-mail. When you receive an e-mail, you will be provided the choice to opt-out of future e-mails by following the instructions provided in the e-mail.

The Children's Online Privacy Act

The Palmdale Hotel does not knowingly or intentionally collect any personally identifiable information from, or market to, individuals under the age of 21. Pursuant to law, persons under the age of 21 are not permitted to gamble at our properties or loiter in casino areas. Similarly, our website is not intended for persons under the age of 21.

In accordance with the Children's Online Privacy Act, persons under the age of 21 are not allowed to use our site in any fashion, and the provisions of the Children's Online Privacy Act do not apply to The Palmdale Hotel websites.

Use of third-party Internet sites

Third-party Internet sites and services accessible through The Palmdale Hotel have separate privacy and data collection practices, independent of us. The Palmdale Hotel has no responsibility or liability for these independent policies or actions.

Privacy statement changes

In the future, we may need to change this privacy statement. All changes will be made here so that you will always know what information we gather, how we might use that information, and whether we will disclose it to anyone.